How do you manage communication and updates?

ETS IT maintains open and responsive communication, keeping clients informed of system status and changes.

Can we speak directly with your technical team?

Yes, clients have direct access to technical experts for support and guidance. Often accessible direct to mobile with clients whom are on particular contracts with sensitive escalations.

Can your services scale as our business grows?

Our solutions are designed to adapt and scale with your business growth.

Do you provide IT strategy or consulting?

Yes, strategic IT planning and consulting are part of their service offerings. These consulting services extend to large companies like Optus, MacTel and other IT vendors whom need particular specialist platforms.

Can you help align our tech with business goals?

ETS IT works to ensure that your technology supports and enhances your business objectives.

Do you offer regular reviews or planning sessions?

While not explicitly stated, regular reviews and planning are likely part of their ongoing client support. We do typically review quarterly, security reviews.